Frequently asked questions
The trip from Quito airport to the City is approximately 45-50 minutes.
We highly recommend making the transfer with a known driver, who waits for you in the arrival room and accompanies you to our property. This way you ensure a comfortable and safe trip. The cost based on 2-3 people is USD 35.
There is also the possibility of using a taxi or the Uber service and there is also public transportation, but this option is not recommended because it takes a long time.
Since 2000, the official currency of Ecuador is the US dollar. Bills of 5, 10 and 20 are the most common; $50 and $100 are more difficult to exchange, especially in the countryside. In large cities, hotels and restaurants will accept credit cards (Visa, Master, Amex)
Ecuador operates with a supply voltage of 110v and 60Hz. Two types of plugs and associated sockets are used (two flat parallel pins, and plugs that have two flat parallel pins plus a grounding pin at the bottom center). It is advisable to bring your own adapters, but at Wantara we also have these that you can use during your stay
Quito is located at an altitude of 2800 m (9000 ft). Our recommendation is to adapt well to this height, avoiding a lot of physical effort the first two or 3 days and drinking enough liquids such as water and juices.
Quito and its surroundings (mountains) are not risk areas for malaria, dengue, yellow fever or hepatitis. But suddenly you want to travel to other areas of the country and that is why we recommend that you consult your doctor or a tropical institute near you. You can also help by visiting the website: http://wwwnc.cdc.gov/travel/destinations/traveler/none/ecuador
It is said that Quito experiences all the seasons in a single day – That is why it is advisable to bring light clothing but also warm clothing for the nights. You will also need comfortable shoes for walking, a raincoat just in case, a cap or hat and, very important, sun protection; you are already on the equator line
The climate in general is very pleasant in Quito and that is why most places do not have any type of heating. But sometimes the nights can be a little cold and that’s why here in Wantara all of our Suites have a wood stove for comfortable and cozy nights.
We offer a laundry service from tuesday to saturday (not self-service) for our clients at an additional cost of 10 USD per wash. If you leave your clothes in the morning, we will deliver them in the afternoon already washed, dried and folded.
At Wantara Suites we have good fiber optic internet (70-200 Mbps) that we provide to our guests and nomadic travelers. In general, internet coverage in the country is quite good and in many public places you find free internet. You can also buy a local mobile phone number with a data package at a reasonable price
To enjoy your vacation and the country to the fullest, we recommend hiring a guide/driver for your trips and excursions who will take you to the most interesting and beautiful places. But if you prefer to use public transportation, it is also an option. The bus network, although not always the most convenient, is excellent and functional. We do not recommend traveling at night.
Ecuador is a fairly safe country to travel to. However, you should not leave your valuables unattended and as in any large city in the world (or almost all of them) you must be careful about pick pocketing, especially in squares and tourist sites.
Wantara Suites is made up of a cultural heritage manor house and three historic 19th century country houses. They are carefully restored with traditional and recycled materials. We try to avoid and/or reduce waste by using reusable packaging and biodegradable products. We also replace plastics and synthetics with natural materials and products, where possible. We ask our guests to help us consciously use resources such as water and electricity for the good of the planet. Our garden is a home for insects, birds and toads. We are supporting reforestation projects by replacing eucalyptus with native trees.