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Booking suite Estrella

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Reservation

Please select the days from calendar.

Pre-booking form

*Remember that, once we receive the email with your reservation, we will contact you to confirm it.

If you have any questions, do not hesitate to contact us

Contact us

Complete rules

Welcome to Wantara Garden Suites. We want our guests to feel safe and comfortable while staying at our property. The condo is a place to relax, a hideaway from the buzzing center of the city. You are welcome to meet other guests or stay private. To help create such a pleasant environment, we need your cooperation and kindly ask you to respect our house rules.  

Please do not smoke inside the suites. You will find an ashtray on your private terrace. Towels and any other suite items are NOT to be removed from the condo. 

Our usual check out time is until 11 AM. There is a box to leave your keys. Please ask our staff how to manage it. 

Please don’t put your keys into the mailbox! 

Heating

At night it can get chilly in Quito; all our apartments have wood–burning stoves for your comfort. Do not hesitate to ask us for instructions on its use.

Outdoor areas

Each suite has a private outdoor area, and we have plenty of space in our blooming garden. There is the possibility of using a barbecue grill. You will find the equipment in the gazebo. We do not offer any vehicle parking space within the property to guests, but there is a secure public parking lot just meters from the establishment.

Internet connection

There is a fast wireless broadband internet connection (70-250 Mbps) in your suite and in the garden area(we can also provide ethernet service). The Internet should be operational 24/7, so do not hesitate  to contact us if you have any difficulties with the service.

Laundry service

The rental includes weekly room service (dishwashing not included) for guests renting two weeks or more. Laundry service (no self-service) is available upon request and costs USD 10 per load. Your clothes will be washed, dried and folded (not ironed; we have an iron and board you can use, if you wish). If you have clothes that are not suitable for drying, please inform our staff. Sheets and towels are changed once a week. If you prefer to have them changed sooner, please ask our staff (USD 10 surcharge). 

Tips

If you want to leave a tip for our service staff, please feel free to do so. You’ll find a tip box in your suite. 

Ventilation

The Adobe buildings at Wantara Suites require a lot of ventilation. Be sure to open the windows, especially after showering. 

Water and septic system

The property is connected to the public septic system. This system will unfortunately become clogged if inappropriate material and toilet paper is thrown into the toilet bowl. It is therefore very important to put toilet paper in the containers provided, to avoid plumbing problems. This is a national problem, and you will be asked to do this in most other places in Ecuador. Each suite has a water heating system that runs on gas tanks (as does the kitchen). We check the tanks frequently, but don’t hesitate to contact us if you run out of gas unexpectedly. 

Doors and gates

The entrance door must remain closed at all times of the day and night. Please do not give your apartment keys and/or the remote control for the main entrance gate to other people. The electric entrance door opens and closes by pressing the button on the remote control. The control works within a radius of 50 meters. Please store the remote control where it cannot be accidentally pressed. Very occasionally we may experience a power shortage; if this occurs, the electric door will not operate. Only in this case will you have to open the pedestrian door manually. When leaving the property, please ensure that all doors and windows to your suite are properly closed. 

Don’t hesitate to ask for our recommendations. We have lived in this country for many years and really don’t mind you asking. 

Thank you for your collaboration :)